This policy describes the data actually processed on QuadroSysteme, their purposes, and your rights. It will be updated if the site's operation evolves.
Data controller
Souleymane Ismael, operator of QuadroSysteme, Waldstraße 38, 13403 Berlin, Germany — soulemaneismael@web.de
Data collected and purposes
User account and orders (WordPress / WooCommerce)
When placing an order or creating an account: last name, first name, email address, billing address, order history. This data is used to process your order, give you access to your "My Account" area, and allow you to download the purchased files.
Payment
Payment is processed by the payment method(s) offered at the time of the order. QuadroSysteme does not store any credit card data.
Downloads
After a purchase, a secure and personal download link is provided to you to access the purchased digital file.
Contact and registration forms
The site's forms (contact, newsletter subscription) collect the information you voluntarily enter (name, email, message) in order to respond to your request or to send you the communications you have explicitly requested.
Transactional emails
Automated emails are sent to you to confirm your order, your payment, and to provide your download access.
Hosting and security
The site is hosted by Hostinger, which technically processes the data necessary for the server's operation (notably connection logs). Regular backups of the site are performed for security and service continuity purposes.
Statistics
A statistics tool is installed on the site but is not currently connected to an external tracking service. This policy will be updated if an audience measurement tool is activated.
Cookies
The site only uses technical cookies necessary for its operation (shopping cart, connection session). See our cookie policy for details.
Retention period
Data related to orders is kept for the period required by the accounting and tax obligations applicable in Germany. User account data is kept as long as the account is active. Data from a contact form is kept for the time necessary to process your request. You can request the deletion of your data under the conditions set out below.
Recipients
Your data is only transmitted to the technical service providers strictly necessary for the site's operation (hosting, payment processing, email delivery). It is neither sold nor rented to third parties for commercial purposes.
Your rights
In accordance with the Règlement Général sur la Protection des Données (RGPD), you have a right of access, rectification, erasure, limitation, opposition, and portability of your data. To exercise these rights, please contact us at soulemaneismael@web.de.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
